Privacy policy/Terms And Conditions/FAQ

PRIVACY POLICY

Effective Date: June 27, 2025
Last Updated: July 1, 2025

Introduction
This Privacy Policy describes how DOROTEA INTERIORS owned by DOROTEA JOVANOVIĆ PR DOROTEA INTERIORS & ARTS PIB:115125338 MB:68118581 collects, uses, and protects customers' personal data when purchasing interior design and decoration services.

Collection and Use of Personal Data
The Provider collects personal data such as name, email address, and billing details solely for service processing and fulfillment.
Personal data is securely stored and will not be shared with third parties unless legally required or necessary to complete the transaction (e.g., payment processors).
The Client may request access, correction, or deletion of their personal data by contacting the Provider directly.

Data Security
The Provider implements appropriate security measures to protect Client data from unauthorized access, alteration, disclosure, or destruction.
Payment details are not stored by the Provider. All transactions are processed through secure external payment service providers.

Cookies and Tracking Technologies
The Provider's website may use cookies and similar technologies to enhance user experience and analyze site traffic.
By using the website, the Client agrees to the use of such technologies. The Client may disable cookies through their browser settings if desired.

TERMS OF PURCHASE AND CONDITIONS

Effective Date: June 27, 2025
Last Updated: July 1, 2025

Copyright and Intellectual Property Rights
By purchasing Interior Design and Decoration services, the Client acknowledges they are granted only the right to use the final design for personal purposes. All copyrights and intellectual property related to the design concepts, drawings, and custom solutions remain the exclusive property of DOROTEA INTERIORS DOROTEA INTERIORS owned by DOROTEA JOVANOVIĆ PR DOROTEA INTERIORS & ARTS PIB:115125338 MB:68118581 . The Client agrees not to use, reproduce, or distribute any designs for commercial purposes without explicit written consent.

Payment Terms
Payment must be made in full before work begins. No services will be provided until payment is confirmed. Refunds are not available once work has started.
The Client is responsible for any additional fees, such as taxes or transaction costs.
The Provider reserves the right to refuse any transaction at their discretion.

Project-Specific Agreements
The Client acknowledges that certain elements of each individual interior design and decoration project — including but not limited to the scope of work, deadlines, deliverables, involvement of third-party contractors, usage rights, and access to technical documentation — will be defined in a separate agreement tailored to that specific project.
This separate agreement will serve as a supplement to the general terms and will take precedence in the event of any inconsistencies. Both the Client and the Provider agree to sign this agreement prior to the commencement of the project.

Governing Law and Dispute Resolution
These terms are governed by the laws of the Republic of Serbia.
Any disputes will be resolved by the competent court in the Republic of Serbia.

Contact

Email: dorotea.interiors@gmail.com
Address: Jurija Gagarina 32, Novi Beograd (Belgrade)

INTERIOR DESIGN AND DECORATION CONTRACT

Agreement
This Contract is between Dorotea Jovanović (the “Provider”) and the Client (the “Client”). By purchasing Consultation, Interior Design and Decoration services, the Client agrees to all terms stated herein.

Service Scope
The Provider will deliver Consultation, Interior Design and Decoration services as outlined on the website, and as per the agreement with the Client.

No Refunds
Once the service has started, refunds are not possible. The Client is granted personal use of the designs, but all intellectual property rights remain with the Provider. Commercial use of designs without written permission is prohibited.

Final Terms
This Contract is binding upon acceptance during the purchase process.
In case of a dispute, the competent court in the Republic of Serbia will have jurisdiction.

I accept these terms and agree to the provisions of this Contract.
________ (Checkbox for agreement)
________ (Client’s Full Name)
________ (Date and Time of Acceptance)

FAQ

Payment: We accept PayPal and offer custom payment options to suit your needs. For further assistance, please contact us at dorotea.interiors@gmail.com.

Delivery time: 10-15 business days.

Refunds: In line with our policy and international e-commerce regulations, we do not accept returns and refunds for shipped artworks due to their unique nature. To ensure complete satisfaction, we are pleased to provide additional images and videos upon request prior to purchase. For further assistance, please contact us at (gmail).

Order cancellation: In case you wish to cancel your order, you have 3 hours to do so by sending us an email, after that, you will receive a refund in the shortest possible time.